Contact
We read every message. If something isn’t working, or you want your money back, this is the fastest way to reach us.
Support
We reply within one business day, usually sooner.
Write to us about anything: your plan, your schedule, a night that didn’t go the way it should have, or a refund. You don’t need a reason and there’s no form to fill in.
Refunds
You can request a full refund within 30 days of your payment, no questions asked. Reply to any email we’ve sent you, or write to contact@sleepybabydoctor.com from the address you used at checkout. We’ll process it and confirm by email.
Full terms: Refund Policy
Billing
Payments are handled by Paddle.com Market Ltd, who act as the merchant of record for all purchases. Charges appear on your statement as PADDLE.NET* SLEEPYBABY.
If you see a charge you don’t recognise, write to us first — we can usually sort it out faster than a bank dispute can.
Company
BrainCode Sp. z o.o.ul. Floriańska 6/2
03-707 Warszawa
Poland
KRS: 0000593431
NIP: 5911697936
REGON: 363299800
A note on medical questions
We can help with schedules, wake windows and night-time routines. We can’t give medical advice, and we won’t try. If your baby was born prematurely, has reflux, or you have concerns about weight, feeding or breathing, please speak to your pediatrician.